Agentic Automation for Shared Services & Operations

Customer story
Customer story
Benefits
Use cases
Resources

3x processing speed across 1M transactions. True story.

With agentic automation, EMAAR warp-speeds 100+ processes and saves thousands of hours a year, achieving operational excellence at speed and with high scalability.

40K

Average hours saved/year

Faster Transaction Processing

Faster Bank Account Reconciliation

Read customer story

Deliver more services globally with the same headcount you have today

For operations leaders, doing more with less is the new normal. With agentic automation, COOs gain operational resilience and address talent shortages in one fell swoop. Let your teams evolve, go faster, and focus on strategic goals and delivering value.

Cost savings. Flexibility. Economies of scale. Turn operational dreams into reality.

Reduce operational costs

More efficient, effective, and autonomous, agentic automation minimizes manual intervention.

Adapt to change

Whether new business demands or process workflows, agentic AI delivers flexible, adaptive automation.

Increase efficiency

AI agents maximize resource use, powering economies of scale even for high-complexity processes.

Power productivity

More effective service delivery means teams can do more and focus on higher-value tasks.

Scale easily

Agentic automation handles increasing workloads without compromising performance.

Improve quality and compliance

Continuous monitoring and more consistent execution deliver higher quality and compliance across operations.

You see operations. We see opportunities.

Say hello to speed, scale, and strategic clarity.

Shared services leaders are under pressure to turn cost centers into value centers. That means doing more with less across more complexity than ever. But what if the back office could think for itself? Agentic automation turns insights into action—instantly. This is more than automation. It’s a new, resilient operating model.

Data management

Data quality monitoring and remediation
Automated dashboard and report generation
Master data synchronization and validation
System-to-system data integration
Privacy compliance and anomaly flagging

Advisory and strategic services

Real-time financial scenario simulation
Predictive workforce planning
Proactive compliance alerts with regulatory mapping
Cross-functional insight generation
Continuous process mining with improvement actions
Automated SLA optimization and resource balancing
Fraud pattern detection across workflows
Exception handling with root cause automation
Audit trail generation and verification
Industry benchmarking and strategic forecasting

Procurement services

Purchase order validation and processing
Spend analytics and optimization recommendations
Inventory reconciliation and stock alerts
Vendor onboarding workflows
Contract review for key clause detection
RFP/RFQ response scoring
Catalog management automation
Supplier performance monitoring

IT support services

Service desk ticket triage and dynamic routing
Password resets and access management
User provisioning and deprovisioning
System health monitoring with predictive alerts
Software deployment and patch automation
Knowledge base self-updating
IT asset lifecycle tracking
License usage and compliance monitoring

Human resources (HR)

Employee onboarding documentation and task flow
Leave and time-off management
Employee data syncing and validation
Resume screening and candidate matching
Personalized training content delivery
Payroll exception detection and resolution
Benefits administration and enrollment
Performance review data analysis
HR policy inquiry automation

Finance and accounting

Invoice processing and validation
Cash flow forecasting
Expense report auditing and processing
Financial reconciliations
Budget variance analysis
Regulatory compliance reporting
Tax document preparation
Month-end close orchestration

Explore what agentic automation means for shared services

Getting started with AI agents

Learn how AI agents manage complex tasks and scale operations—all while maintaining top-tier security and compliance.

Access the ebook

CFO’s guide to automation

Hear from Automation Anywhere’s CFO on delivering profitable growth through cost savings and operational efficiency.

Watch webinar

Automating operations: CPFL Energia’s story

Hear how they automated across IT, supply chain, HR, and finance, giving teams time to be analytical and strategic.