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Automation in Shared Services: What to Automate?
Automating repetitive tasks helps Shared Services improve efficiency, cut costs, and enhance control in finance, HR, and operations.
Read the blog
You see operations. We see opportunities.
Say hello to speed, scale, and strategic clarity.
Shared services leaders are under pressure to turn cost centers into value centers. That means doing more with less across more complexity than ever. But what if the back office could think for itself? Agentic automation turns insights into action—instantly. This is more than automation. It’s a new, resilient operating model.
Data management
- Data quality monitoring and remediation
- Automated dashboard and report generation
- Master data synchronization and validation
- System-to-system data integration
- Privacy compliance and anomaly flagging
Advisory and strategic services
- Real-time financial scenario simulation
- Predictive workforce planning
- Proactive compliance alerts with regulatory mapping
- Cross-functional insight generation
- Continuous process mining with improvement actions
- Automated SLA optimization and resource balancing
- Fraud pattern detection across workflows
- Exception handling with root cause automation
- Audit trail generation and verification
- Industry benchmarking and strategic forecasting
Procurement services
- Purchase order validation and processing
- Spend analytics and optimization recommendations
- Inventory reconciliation and stock alerts
- Vendor onboarding workflows
- Contract review for key clause detection
- RFP/RFQ response scoring
- Catalog management automation
- Supplier performance monitoring
IT support services
- Service desk ticket triage and dynamic routing
- Password resets and access management
- User provisioning and deprovisioning
- System health monitoring with predictive alerts
- Software deployment and patch automation
- Knowledge base self-updating
- IT asset lifecycle tracking
- License usage and compliance monitoring
Human resources (HR)
- Employee onboarding documentation and task flow
- Leave and time-off management
- Employee data syncing and validation
- Resume screening and candidate matching
- Personalized training content delivery
- Payroll exception detection and resolution
- Benefits administration and enrollment
- Performance review data analysis
- HR policy inquiry automation
Finance and accounting
- Invoice processing and validation
- Cash flow forecasting
- Expense report auditing and processing
- Financial reconciliations
- Budget variance analysis
- Regulatory compliance reporting
- Tax document preparation
- Month-end close orchestration
3x processing speed across 1M transactions. True story.
With agentic automation, EMAAR warp-speeds 100+ processes and saves thousands of hours a year, achieving operational excellence at speed and with high scalability.
40K
Average hours saved/year
3X
Faster Transaction Processing
2X
Faster Bank Account Reconciliation
Deliver more services globally with the same headcount you have today
For operations leaders, doing more with less is the new normal. With agentic automation, COOs gain operational resilience and address talent shortages in one fell swoop. Let your teams evolve, go faster, and focus on strategic goals and delivering value.
Secure and compliant across your dynamic operating environment
The Agentic Process Automation System delivers a new system of work. It’s secure, compliant, and adaptive—thriving in high-change environments and across operations including legacy systems, vendors, and partners.
Cost savings. Flexibility. Economies of scale. Turn operational dreams into reality.
Reduce operational costs
More efficient, effective, and autonomous, agentic automation minimizes manual intervention.
Adapt to change
Whether new business demands or process workflows, agentic AI delivers flexible, adaptive automation.
Increase efficiency
AI agents maximize resource use, powering economies of scale even for high-complexity processes.
Power productivity
More effective service delivery means teams can do more and focus on higher-value tasks.
Scale easily
Agentic automation handles increasing workloads without compromising performance.
Improve quality and compliance
Continuous monitoring and more consistent execution deliver higher quality and compliance across operations.
Subtract silos. Add value. Count on agentic automation across shared services operations.
- Procurement
- Contract operations
- Orders
- Vendor onboarding
Increase procurement efficiency and reduce errors and costs with agentic automation. Empower procurement teams with Automation Co-Pilot to add automation into existing workflows. Automate:
- Purchase requisitions and approvals
- Vendor sourcing and supplier evaluations
- Contract signatures
- Supplier performance monitoring
Improve efficiency and reduce manual effort while also boosting compliance, reducing risk, and bettering contracting practices.
- Intake and triage of contract requests, routing to legal resources
- Suggesting templates and clauses based on requirements
- Monitoring deadlines, renewal dates, and compliance requirements
- Facilitating terminations
Use agentic automation to drive revenue growth not only through faster, better processes, but also by personalizing sales materials and providing valuable sales insights.
- Enhance order accuracy and efficiency
- Automate cross-validation of quotes and creating sales orders
- Tracking order status and communicate to stakeholders
- Optimize inventory management
Agentic AI and automation can speed and simplify vendor onboarding across processes and build stronger vendor relationships.
- Simplifying compliance checks, risk assessment, and due diligence
- Automating document collection and verification
- Maintaining consistent data across systems
So, how do you create a flexible operating fabric?
See how the Agentic Process Automation System connects data sources and applications, old and new. Step into the next era of operational efficiency.
Get a demoFind out why our customers keep coming back.
What real users are saying about Automation Anywhere vs. UiPath.
I’ve used UiPath as a developer. Now, I’m using Automation Anywhere as well. When I compare both, the biggest point is cognitive abilities. The Document Automation is the best in class. You won’t find that even in UiPath.
Gagnish R,
ETL Analyst at a tech vendor with 10,001+ employees
What real users are saying about Automation Anywhere vs. Microsoft Power Automate.
We also explored Microsoft’s Power Automate. However, it wasn’t as mature or up to an enterprise level at the time. Automation Anywhere had good standards and excellent support, in terms of architecture, design, and user interface, we chose Automation Anywhere. It also has good community support.
Venkata K.,
Solution Architect at CMG Mortgage, Inc.
What real users are saying about Automation Anywhere vs. Blue Prism.
We had to switch to Automation Anywhere due to the high initial license fee associated with Blue Prism. Automation Anywhere is more cost-effective.
Somasundaram N.,
Managing Director at Finixel Technologies Private Limited.
What real users are saying about Automation Anywhere vs. alternative solutions.
Before using Automation Anywhere I checked Blue Prism & Ui Path but I preferred Automation Anywhere because it is best in quality. It also has Document Automation for unstructured data converting in structure.
Gajanan S.,
Software Engineer at OMFYS Technologies India Pvt.Ltd.
Explore what agentic automation means for shared services
Getting started with AI agents
Learn how AI agents manage complex tasks and scale operations—all while maintaining top-tier security and compliance.
Access the ebookCFO’s guide to automation
Hear from Automation Anywhere’s CFO on delivering profitable growth through cost savings and operational efficiency.
Watch webinarAutomating operations: CPFL Energia’s story
Hear how they automated across IT, supply chain, HR, and finance, giving teams time to be analytical and strategic.
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