Automation Anywhere Launches First Embedded Center of Excellence Dashboard to Measure RPA Impact

Automation Anywhere®, the leader in Robotic Process Automation (RPA), today rolled out the Center of Excellence (CoE) Dashboard, an interactive dashboard that displays all metrics for an organization’s RPA projects, providing side-by-side comparisons of business data and the additional value delivered by digital workers (also known as bots). The CoE Dashboard is a native feature within Bot Insight™, Automation Anywhere’s embedded analytics solution. Automation Anywhere is the only Intelligent Digital Workforce provider to offer embedded analytics.

The CoE Dashboard automatically evaluates data and activities from multiple bots and displays the incremental value they are providing the business. This enables an organization to see ROI, immediately, while tracking business information which can be used for faster, more reliable forecasting. With multiple departments across an organization using automation technology, the CoE Dashboard showcases the actual results of RPA within each of them. The dashboard reports on metrics such as person hours saved, total cost savings, cost savings per bot, cost savings per process, bot success ratio, monthly bot ROI, and more. There is automatic tagging of variables built-in to the tool, so no data scientists are needed to set it up or keep it maintained.

"Sustaining an RPA program requires an ongoing shared belief in its business value,” said Maureen Fleming, IDC Program Vice President of Intelligent Process Automation. “At IDC, we believe 75 percent of RPA programs that do not demonstrate success through explicit reporting that ties directly to improved business outcomes will be dropped, absorbed into other programs or minimally funded within 24 months of initiating the program. Automation vendors owe their customers an easy way to embed measurement into their automation tools. This provides a clear path for teams to be successful and communicate their success by using actual business outcome metrics to seamlessly move from planning to implementation to results to maintaining operating health."

“It is easy to get started with RPA but to truly scale you need an embedded analytics platform that can measure ROI, which is the single best metric to validate any technology and is usually the hardest to calculate,” said Abhijit Kakhandiki, Senior VP, Products and Engineering at Automation Anywhere. “With the CoE Dashboard, ROI is automatically calculated by task, process, and department, all in a single view. Customers no longer have to endure lengthy integration projects and hire technical specialists to understand and view their bot performance data. We are delivering business intelligence in the moment.”

For more information on Bot Insight analytics, visit here.