Bell (Anonymous) | Automation Anywhere

Automation adoption picks up speed across finance team.

As RPA implementation has spread across the finance department, the company has not only been able to continue integrating automation with its core platform, SAP, but have also incorporated bots with other different systems including one called Treasura, which provides information on things like exchange rates. Another platform called CSG Vantage was paired with automation to download hundreds of reports monthly. 16 teams are now using RPA company-wide.

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Customer Quote

We’re developing RPA on different platforms to support our teams. It’s been quite dynamic with 16 teams now using automation in finance.

Senior RPA Manager

Customer achievements.

Customer Achievements

$637,000

CAD saved with automation

7,000

Hours saved annually

Bots in production

Intelligent automation transforms SAP-based processes without leaving the platform.

SAP continues to be the company’s main ledger and the core system of the company’s finance department. 80% of automations are based on the platform. Instead of requiring manual work by employees to issue more than 100 special billings via a Special Billing Self-Service (SBSS) portal, the invoices are now issued by bots directly in SAP. Major time savings was also achieved with bots preparing Journal Entry (JESS) Excel templates, parking, posting, and then clearing them in SAP. Having one single process allowed for better monitoring, tracking and improved controls.

In addition to SAP, bots now approve lease payments in a platform called Leasenet. A significant amount of equipment used by the company is leased and a special team is dedicated to managing this process. Using RPA, the team automated a specific payment amount threshold that did not require management approval. 90,000 leases were processed by the bots saving more than 500 hours annually.

Processes automated.

Payroll reports
Credit card payment clearing
SAP payment identification and reporting

Flip tool data extraction
Accounts reconciliation

Establishing a foundation for expanding automation.

Over the course of the next year, the company plans to move to an updated version 11 of Automation Anywhere software should one become available, as it plans to move back to virtual desktops before 2021.

Despite employee excitement surrounding bots and automation, a solid RPA culture has not been established yet. The RPA team is working with leadership to devise a solid business plan for the next few years.

Customer Quote

RPA helps the company execute processes faster and in a more stable manner. The lower we keep our costs, the more that trickles down to our customers.

Senior RPA Manager

Customer overview.

As one of Canada’s biggest three telecommunications companies, this brand provides world-class broadband communications services to consumers and businesses across the country.