The healthcare landscape is in constant flux, and that pace of change is likely to continue indefinitely. That pressures you to adapt your healthcare operations, yet traditional, decades-old process discovery technologies are slow, costly, and resource-intensive. You need a faster, more effective way to improve processes and root out underlying inaccuracies and manual inconsistencies that lead to bad decisions. And you need to do it at scale while considering patient outcomes at every step.

To enable a successful digital transformation at scale, you must first understand the interconnectedness of people, processes, technology, and data. Process Intelligence surpasses traditional process mining and discovery methods by using modern technologies to quickly deliver complete, detailed, and accurate insights unattainable with those traditional methods. The result is faster, less expensive, and more precise process understanding, with zero disruption to workers; we’re talking weeks, not months or years.

What are the advantages of process intelligence automation for healthcare organizations?

Process intelligence is the gateway to accelerated intelligent automation and digital transformation for healthcare organizations. From optimizing patient flow to accelerating claims processing to improving compliance and everywhere in between, process intelligence quickly gives you the data and insights to automate quickly, efficiently, and accurately, shortening the time to sustainable, impactful improvements to patient and business outcomes.

Streamline Support Staff Workflows

Streamline Support Staff Workflows

Process intelligence maps the workflow of every process including simple tasks like transferring patient data from one software system to another for billing and health plan changes, patient record updates, or processing insurance claims, to reveal what’s working optimally and where inefficiencies and bottlenecks lie, paving the way to streamline and automate support tasks.

Discover More Patient-Practitioner Time

Discover More Patient-Practitioner Time

Process intelligence captures 100% of processes and variants, reducing time to automation and enabling healthcare staff to recover bandwidth, allowing for more one-on-one time with patients from reception to follow-up and beyond. This comes with the longer-term benefit of greater patient engagement for better health outcomes.

Less Clinician Stress

Less Clinician Stress

Every health system, hospital, and physician is asked to do more with less while optimizing care and improving patient outcomes, amid pandemic-induced stress. More rapid automation with process intelligence removes monotonous and tedious tasks while accelerating transformation, so clinicians can spend more time with patients, doing the work they want to do, with better outcomes.

Adapt to Healthcare Disruption

Adapt to Healthcare Disruption

Continued healthcare disruption makes constant optimization and reimaging processes mandatory. But transformation based on incomplete or incorrect information can cause even more problems. With continuous and comprehensive coverage, process intelligence empowers you to adapt to risks and focus on sustainable growth by optimizing operations and supply chains, automating repetitive processes, and increasing compliance and controls.

Seamless Data Management

Seamless Data Management

Process intelligence uncovers how work unfolds across multiple systems, mapping the flow of information across the healthcare organization. Continuous process insights assist with monitoring workflows for irregularities and enable teams to pinpoint and address inconsistencies, enterprise-wide, right away.

Better Revenue Cycle Management

Better Revenue Cycle Management

Process Intelligence can discover and document revenue cycle processes up to 90% faster, enabling improvements where administrative and clinical workflows combine in the complex and cross-functional healthcare revenue cycle. Process intelligence enables informed decisions to improve the end-to-end revenue cycle as well as optimization of operational tasks like entering patient information for health insurance coverages.

Explore process intelligence automation for your healthcare business.

Explore process intelligence automation for your healthcare business.

Learn how process intelligence and RPA can improve how your healthcare organization performs.

Request demo

Who benefits from process intelligence in healthcare?

Process intelligence automation works at every level, uncovering and mapping business processes with no bias or blind spots. Even if systems and workflows change across facilities and departments, process intelligence ensures you can continuously identify risks, optimize work, and increase intelligent automation.

Providers

Providers

  • Optimize patient flow
  • Focus quality improvements (QI)
  • Improve revenue cycle management
Payors

Payors

  • Streamline policy issuance and underwriting
  • Accelerate claims processing
  • Improve member relationships
BioPharma

BioPharma

  • Accelerate clinical trials
  • Improve GCP/GMP compliance
  • Optimize pharmacovigilance (PV) and AE reporting
Call Center Staff

Call Center Staff

  • Reduce wait times
  • Enable customer focus and personal attention
  • Reduce stress for call center staff
Physicians & Nursing Staff

Physicians & Nursing Staff

  • Reduce data input time
  • Increase patient face time
  • Streamline digital processes
Records, Billing, and Insurance

Records, Billing, and Insurance

  • Reduce time to complete a claim
  • Automate logging insurance claim data
  • Increase employee bandwidth
Compliance Management

Compliance Management

  • Increase compliance
  • Prevent data breaches
  • Maintain detailed process logs for security audits

How does process intelligence work inside healthcare organizations?

How to get started with healthcare automation?

Integrating Robotic Process Automation into your healthcare business is as simple as exploring Automation Anywhere's range of capabilities designed for the medical industry. Or request a live free product demo.

After exploring our cloud-based Automation workspace and intelligent document processing products, begin your RPA journey and enroll your staff in Automation Anywhere University to empower them to tailor our technology to best fit their needs.

Request demo

More intelligent automation in healthcare resources.

Blog

The role of Intelligent Automation solutions in transforming healthcare companies.

Read the blog
Read the blog

Ebook

Highlighting your processes to boost financial outcomes.

Read the ebook
Read the ebook

Webinar

Discover the latest breakthroughs in Intelligent Automation latest trends with this webinar.

Watch the webinar
Watch the webinar

Get to know the Automation Success Platform.

Try Automation Anywhere
Close

For Businesses

Sign up to get quick access to a full, personalized product demo

For Students & Developers

Start automating instantly with FREE access to full-featured automation with Cloud Community Edition.