Asia's Largest Insurance Company Case Study

User-friendly automation enables processing sensitive data error-free.

After proof of concepts were created for the three main intelligent automation providers, Automation Anywhere was chosen because of user-friendly tools and rich control functionalities for IT governance.

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Customer Quote

Intelligent automation can really increase the accuracy and reduce the processing time. These are the benefits we have.

Associate Director

Customer achievements.

Customer Achievements

80%

Of manual processes automated

50%

Decrease in cyle time

100%

Accuracy

Turnaround time reduced by 50% with automation of manual work across functions.

As an insurance company of 20,000 agents dealing with heavy amounts of data, intelligent automation was needed to help ease the stress caused by the amount of repetitive, clerical work, as well as reduce the number of costly errors. After automation was implemented, turn-around time for work processes decreased by 50% with 100% error-free outcomes. 80% of manual processes have been automated.. Departments using intelligent automation include HR, Finance Operations and Reporting, Partner Distribution Bank Agent Onboarding, Compliance, and the Agency Department.

Processes automated.

New hire onboarding
It Governance

Finance operations and reporting

Accelerating transformation with an expanded automation toolset.

The company is looking to integrate its current automation tools with other AI products such as chatbots, analytics and machine learning. Most departments already have an Automation Anywhere footprint and want to adopt CoE Manager and Document Automation next.

Customer Quote

We can solve an intelligent automation issue in a much shorter time with the help of Automation Anywhere. The turnaround time is much improved.

Associate Director