Making work human: Public health systems innovating in a time of crisis

What does it take to start automating while the ground is shifting beneath your feet?

Following a blueprint for entering the 21st century in a matter of days—not months or years—the UK’s National Health Service (NHS), Europe’s largest employer, has become a beacon for the world on how automation can be built and delivered to conserve precious resources, and, ultimately, human lives.

The automation trajectory of the NHS is anticipated to save more than half a million hours a year in non-clinical staff time by 2025—the equivalent of 66 years of work.

This NHS RPA white paper series is a call to action to every healthcare system the world over to embrace technology and intelligent automation to better serve patients and staff.