Becton Dickinson (Anonymous) | Automation Anywhere

Empowering employees to drive transformation.

The firm utilized the Automation Success Platform to automate critical functions across various departments. They empowered 65K employees, reduced cycle-time by 89%, and reassigned 50 FTEs to higher-value tasks. The transformation roadmap included employee presentations, marketing videos, newsletters, and mass communications to highlight achievements and new offerings made possible through intelligent automation.

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Customer Quote

With Automation Anywhere Intelligent Automation, our employees focus on the most valuable, creative, and innovative work—the work they enjoy and do best.

Director, Global Automation Services

Customer achievements.

Customer Achievements

65K+

Employees empowered

89%

Cycle-time reduction

FTE reassigned to higher-value tasks

From days to minutes: Automation delivers efficiencies across end-to-end processes.

The company's automation journey is a crucial aspect of their digital transformation strategy, with the primary goal of reducing costs, improving efficiencies, and empowering employees. By implementing automation solutions, the company has experienced significant gains in process efficiencies, resulting in enhanced customer experience, 89% cycle time reduction, and 50 FTE reassigned to higher value tasks for 65K employees. Employees have been able to focus on higher-value tasks, leading to promotions and career growth. To stay ahead in the competitive landscape, the company consistently explores and adopts advanced technologies, ensuring they remain at the forefront of innovation.

Processes automated.

Procure to pay
IT system updates

Data queries & analysis
100’s of processes across multiple business units

Enabling focus on the most valuable, creative and innovative work.

Intelligent automation empowers employees to focus on valuable work, fostering ongoing innovation. Successful deployments of intelligent automation, along with digitization efforts, drive demand for new deployments and partnerships to drive business growth.

Customer Quote

We found that with conventional Intelligent Automation, we can maximize efficiencies by end- to-end automation of structured, repeatable processes.With more advanced tools like cognitive agents, we’ve realized cycle- time reductions for more complex tasks such as provisioning guest Wi-Fi access or computer administrator rights.

Director of Risk Technology and Execution