GLT's IT team partnered with Automation Anywhere to launch its invoice processing automation. Intelligent Automation enabled better customer support and proactive measures, saving 127 hours. The company was thrilled with the 93% accuracy reached with 89% straight-through processing.
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Document Automation has not only allowed us to streamline our processes, but has allowed us to begin our digital transformation journey.
Customer Achievements
93%
Accuracy achieved
89%+
Straight-through processing
127
Hours saved
GLT's drive for efficiency led to a streamlined invoicing process with the Automation Success Platform. The solution reduced cycle time, costs, and increased visibility into documentation and metrics. With intelligent automation recognizing invoice formats and implementing a 3-way matching process, errors and lost documents decreased. The accounts payable team was able to focus on troubleshooting using logs, improving compliance and accuracy.
Automation also enhanced customer support, as they could now send invoices and packing slips automatically. This freed the team to plan ahead with 95% accuracy and 89% straight-through processing. The accounts payable team now focuses on troubleshooting and compliance, while customer support and planning improved, saving 127 hours.
Processes automated.
GLT is looking forward to advancing beyond the initial automation pilot, integrating automation into daily processes across finance, HR, and procurement. Migration to the Automation Success Platform will target 3-4 intelligent automations.
Customer Quote
Automation Anywhere’s cognitive tool, Document Automation, is able to process unstructured/semi-structured documents fast and accurate. It is a remarkable application of AI/ML where Document Automation completes most of the steps automatically using unsupervised learning and the user has to only validate it and make modifications if required. This has significantly reduced the time it takes for our teams to configure and train the system to read different document formats.
Great Lakes Tape Corporation (GLT) is a supplier of high-quality tapes, foams, foils, and specialty products.
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