Juniper Networks RPA Case Study | Automation Anywhere

Reduced risk with better controls through automation.

Juniper trusted Automation Anywhere to automate billing, automating invoice submission, eliminating manual tasks, and reducing errors. This streamlined process added better controls, reducing risk. This resulted in 100% reduction in cycle time, 33% less manual labor, and unlimited billing capacity, 24/7.

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Customer Quote

When you choose a partner for your intelligent automation journey, don’t do it on a purely cost basis, but ensure you select a partner that will support you at the times you need it most. Automation Anywhere was with us on every moment of our journey, helping us achieve our success.

Prateek Kapoor
Lean Digital Transformation Leader Juniper Networks

Customer achievements.

Customer Achievements

100%

Reduction in process cycle time

33%

Reduction in manual labor

24/7

Unlimited billing capacity

Process optimization through discovery and automation delivers 100% accuracy.

To support Juniper's aggressive market growth objectives, the Global Business Services (GBS) group sought innovative ways to cut costs and add value. They automated non-value-added manual work, particularly in finance. This not only reduced processing errors but also improved employee morale by replacing repetitive tasks with creative and analytical work. Invoice submissions that used to take two days are now instant, reducing Average Days Late by two days. The automation solution streamlined billing, eliminating manual tasks and reducing errors, resulting in improved controls, reduced risk, and a 100% reduction in cycle time.

Processes automated.

Invoice to Cash

Enabling growth with fully-automated invoicing.

Juniper's accounts team now relies on intelligent automation to submit invoices, freeing up billing analysts to focus on analyzing patterns and improving cash flow. With unlimited processing capability, Juniper can efficiently handle billing for new customers.

Customer Quote

With the implementation of intelligent automation for our billing portal, we’ve increased our efficiency and production, decreased processing costs, and scaled for the future. Our customers are now receiving invoices faster for processing payments resulting in a 2-day improved cash collection cycle. Our digital workforce frees up time spent handling our transactional and repetitive tasks which will allow staff to focus on more challenging and demanding activities.

Kevin Tucceri
Business Process Owner – Credit & Collections