Lumevity | Automation Anywhere

Defining a transformation to-do list in 14 days.

Lumevity deployed Process Discovery across three distinct health plan operations in client onboarding, benefits coding, and benefits testing. In just two weeks, it gathered enough process intelligence to define a prioritized list of tasks and processes ideal for transformation, reengineering, and/or automation—all without disruption to workers or processes.

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Customer Quote

Process Discovery lets us perform a much more detailed process analysis with minimal disruption to the business, at a lower cost, and with maximum coverage.

Leslie Carter
Vice President, Automation Solutions and Enablement, Lumevity

Customer achievements.

Customer Achievements

Upto 25%

Worker efforts Saved

70%

of client on-boarding time saved

40%

Data Entry time saved

Process intelligence fuels increased efficiency, accuracy and job satisfaction.

Initiating an 8-week project, Lumetivy used process intelligence to enhance health plan operations. Impressed by the ease of use and detailed analysis offered by Process Discovery, Lumevity found significant automation opportunities, such as up to 70% time savings in client onboarding and 33% in claims validation. Process improvements will be applied across various categories, enhancing efficiency, accuracy, and worker satisfaction. Process Discovery provided swift insights, enabling Lumevity to save worker efforts, reduce client onboarding time, save data entry time, and compress mortgage loan turn times.

Continuing the journey of process optimization.

Lumevity, a Highmark Health subsidiary, enables rapid transformation through integrated capabilities, fostering innovation, efficiency, and enhanced outcomes for partners.

Customer Quote

Process Discovery provides distinct opportunities for process improvement, re-engineering and automation. It’s easy to prioritize transformation opportunities because it highlights the high-volume, repetitive, and rules-based processes that provide quick and impactful results.

Leslie Carter
Vice President, Automation Solutions and Enablement, Lumevity