TriNet | Automation Anywhere

Addressing system inefficiencies with API task automation.

Glaring pain points within existing systems and processes prompted TriNet to orchestrate the first end-to-end process with API Tasks—extremely low latency cloud-based automations powered by APIs—in order to streamline those manual, disparate workflows. By implementing API tasks for a major change management use case, the TriNet automation team optimized the process by 15 times, eliminated human error, and returned 163 hours annually to the RPA CoE. Best of all, the reusable framework of this API solution created significant scaling potential across new functional areas of the company with a promise of the same high-value ROI and productivity gains.

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Customer Quote

Real-time automation via Automation Anywhere's API Tasks allowed for 15x faster process improvement.

Eric Kern
Solutions Architect

Customer achievements.

Customer Achievements

163

hours saved annually per unit

15x

process improvement

Automating change management for Faster, error-free deployments.

Within the dev-ops workflow at TriNet was a deployment change management framework causing delays for applications teams. Some pain points within the existing process included a lack of structure and traceability, data intake challenges, and repetitive, manual work with hand-offs between three stakeholders, making it prone to human error. The TriNet automation team quickly pinpointed the need to streamline efficiency within this particular process.

TriNet leveraged the power of API Tasks within Automation Anywhere's Process Composer to optimize the process end-to-end. Two of the required systems already had pre-built integrations with API Tasks, and a third was easily connected with a REST API package.

To kick off the process, the developer submits an intake form with information required to locate the artifact and export the code. Next, an API Task exports the code, stores the artifact, and passes the information to create a change request for the release manager, who only needs to open the form and validate the information from the automation embedded directly in their system of work.

Processes automated.

Quality Engineering

DevOps process

Unlocking new opportunities with API task methodology.

The success TriNet achieved with this initial API Task use case opens up many opportunities for the company to scale with this methodology. The convenience of the embedded automation experience and power of real-time automation via Automation Anywhere's API Tasks will drive TriNet's operational agility to new heights. The company is currently identifying new functional areas across the organization to optimize work with API Tasks.

Customer Quote

API Tasks simplified everything for our team because they're no longer required to be engaged unless there's an issue.

Eric Kern
Solutions Architect

Customer overview.

TriNet provides businesses with full-service HR solutions through human capital expertise, benefits, risk mitigation and compliance, payroll and real-time technology.