Jemena | Automation Anywhere

Document Automation invokes seamless automation orchestration and workload relief.

Given that it could orchestrate alongside SAP, Jemena introduced an automation powered by Document Automation and running on AWS to extract and classify data contained in PDFs. In doing so, invoice processing was completely revitalized, reducing parked invoice turnaround from 8 days to same-day. By applying automated solutions enhanced with Document Automation to solve daily problems, the Jemena automation team has generated immense value for the company, and the lean staff has expressed significant workload relief.
Download case study

Customer Quote

With Document Automation, we have significantly reduced invoice duplications and are now able to process parked invoices from our 3,300 vendors the same day. This improvement has given us incredible leverage when we go to the table for contract renegotiations with vendors, and more favorable contracts means we can return more value to our customers as well.

Siew Kiat Tai,
Enterprise Development Manager

Customer achievements.

Customer Achievements

12K hours

saved in 5 months

99.9%

accuracy in documents processed

87%

improvement in job satisfaction

Creating sustainable automated processes to promote business acceleration.

With over 3,000 vendors, Jemena's lean staff needed an infusion of new technology to streamline operations and sustain business and workload upswings. A Document Automation proof-of-concept project in accounting generated significant results, creating a groundswell of demand for optimization across the enterprise.

Leveraging Document Automation, the company processed 170,000 documents in just six months. This AI-powered solution saved thousands of work hours, minimized errors and duplications, and significantly enhanced employee job satisfaction. Beyond operational efficiency, it also strengthened vendor relationships and provided Jemena with valuable leverage in contract renegotiations. Through this innovative optimization, Jemena can dedicate manpower to projects supporting sustainable capacity-building in burgeoning communities and its transition toward renewable energy sources.

Processes automated.

Accounts payable invoice processing

Council rates and utility bills processing

Tapping AWS Bedrock for a generative AI boost.

As it expands its automation initiatives, Jemena will leverage Automation Anywhere’s strategic partnership with AWS to tap into generative AI via AWS Bedrock. They’ve already identified potential use cases to extract data from unstructured legal documents.

Customer overview.

With $12.4B in utility infrastructure, Jemena supplies energy and essential services to millions of Australians through sustainable practices and renewable sources.