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The initial step for Nouryon was to assess the suitability of the vendor software on the market. The option chosen was based on how the RPA software worked, enabling the team to automate itself, its open-source capability, and operational ecosystem.

The Finance use case was concerned with intercompany reconciliation between the 120 legal entities within Nouryon. The process involved making sure that if one entity sent an invoice to another, both have booked it, and there was no mismatch against it. With the help of automation, the company is now managing this time-consuming process and can centralize it in one department instead of in many local entities.

In HR, a daily process to create a single source of employee information required that data from two databases was combined. An Excel spreadsheet had to be used to match and check the list. With automation this now runs overnight, eliminating the need for the daily 45-minute manual work.

With many staff, contractors, and vendors involved in IT projects across the business, the process to check any system changes against the InControl ruleset is moving from an annual report to an on-demand check with the help of automation. This has improved compliance and eliminates errors and omissions that could impact business negatively. Automation will support a strategic move from detective to preventive controls.